HAND DELIVERY. EASY FAST ORDERING. (239) 404-1050 :-)

Terms and Conditions

TERMS AND CONDITIONS

  • In using this website you are deemed to have read and agreed to the following terms and conditions: the following terminology applies to these Terms and Conditions and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", "Ourselves", "We" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing U.S. Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

PRIVACY STATEMENT

  • We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Government has created specific offenses for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

 

CONFIDENTIALITY

  • Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and ] if legally required to do so to the appropriate authorities. All clients have the right to request sight of, and copies of any and all Client Records we keep, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

 

  • We are committed to protecting your privacy. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

 

LOG FILES/COOKIES

  • We use IP addresses/cookies to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses/cookies are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

 

SECURITY

  • This site has security measures in place to protect the loss, misuse and alteration of the information under our control. 

  • All user credit card information is securely communicated using 128 bit secure socket layer (SSL) encryption software, which is the industry standard and among the best software available for secure commerce transactions. 

  • All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet. 

 

LINKS TO THIS WEBSITE

  • You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out on this terms and conditions will apply to your use of this website by linking to it.

 

LINKS FROM THIS WEBSITE

  • We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

 

COPYRIGHT NOTICE

  • Copyright and other relevant intellectual property rights exists on all content of this website.

 

DELIVERY POLICY

  • DELIVERY TIMES are 9am-5pm, Monday - Saturday.

  • SERVICE AREAS are as follows:

       Fort Myers - 33901, 33905, 33907, 33908, 33912, 33913, 33916, 33919, 33966, 33967 

       North Fort Myers – 33903, 33917

       Estero – 33928

       Cape Coral – 33904, 33909, 33914, 33990, 33991, 33993, 33994

  • FEES: A local delivery fee starting at U$9.95 will be added to each order, for each address, unless otherwise specified. For deliveries outside our local delivery area, this fee may vary.

  • SAME DAY: orders must be received before 2pm in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

  • SPECIFIC TIMES: Our shop will always try to accommodate a time sensitive order, but we cannot guarantee it.

  • SUNDAY ORDERS: we are unable to make deliveries on Sundays. The order will be delivered the following business day.

  • P.O. BOXES: we are unable to deliver flowers to a P.O. Box or an A.P.O address. 

  • We will make every effort to deliver your order as requested. However, we will not be held liable if we fail due to circumstances beyond our control. Any order that you place will only be processed if full payment details are given and accepted. If for any reason we are unable to supply flowers or bouquets as advertised, we will notify you, except that we reserve the right to substitute flowers of equal or greater value, as stated in our substitution policy, in the event of such supply difficulties.

 

SUBSTITUTION POLICY

  • Due to the nature, seasonality, and regional availability of flowers, it is occasionally necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, style, and color combinations. We reserve the right to change all or some of the contents or packaging with an item of equal or greater value without notice.

 

PERSONAL MESSAGES

  • You must agree that any messages posted by you on your card or sent by us on your behalf to a third party will not contain anything which could be construed as harassing, threatening, vulgar, abusive, obscene, defamatory, racist or which may cause embarrassment or distress to any person or are otherwise unlawful or objectionable. You are entirely responsible for any text or other material which you post or send on this message system and Jardin Floral Design accepts no liability for any such content. We do not pre-screen messages, but may monitor content from time to time. We have the right to refuse to send or display messages and terminate access to the relevant Services at any time and without liability to you in the event of any such objectionable message.

 

RETURN POLICY

  • Because of their perishable nature, flowers are non-returnable. This does not affect your statutory rights. If you are not completely satisfied with your bouquet please call us at (239) 210-8715 from 9am to 5pm, Monday to Friday, quoting your order reference number or email us at info@jardinfloraldesign.com. In order for us to resolve any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within 1 day of the date of delivery or intended delivery of your purchase.

 

CANCELLATIONS

  • Same-day orders are processed immediately, and usually cannot be changed or canceled.

  • We are unable to cancel or change orders already in process, in route, or delivered.

  • To cancel or change an order, please call (239) 210-8715.

 

 

NOTIFICATION OF CHANGES

  • The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. You are therefore advised to re-read this statement on a regular basis.

 

GENERAL

  • You will be able to access most areas of this Website without registering your details with us.

  • While we endeavor to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time.

  • Jardin Floral Design has taken every care in the preparation of the content of this website, in particular prices and product description. However, owing to variations in computer monitors, and the reproduction process, colours of our flowers may vary from that shown.

  • While we endeavor to ensure that the information on this Website is correct, we do not warrant the accuracy or completeness of the material on this Website. We may make changes to the material on this Website or to any services or prices described in it, at any time without notice. The material on this Website may be out of date, and we do not make any commitment to update this material.

  • It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United States, you do so at your own risk.

 

 

The laws of United States govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the U.S. courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.

 

Effective date: 07/31/15

Last updated: 01/12/16